Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Indigo's Designs "Reloaded" to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Indigo's Designs "Reloaded" shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    702 Larkin Street
    San Francisco, CA 94109

    Delivery shall be deemed to have been made by You to Indigo's Designs "Reloaded" five (5) days after the date sent.

  • Copyright
  • All content appearing on this Web site is the property of:

    Indigo's Designs "Reloaded"
    702 Larkin Street
    San Francisco, CA 94109

    Copyright © 2012-2022 Indigo's Designs "Reloaded". All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2022 Indigo's Designs "Reloaded". All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Indigo's Designs "Reloaded". Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Indigo's Designs "Reloaded" or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Indigo's Designs "Reloaded" and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Indigo's Designs "Reloaded" believes that customer conduct violates applicable law or is harmful to the interests of Indigo's Designs "Reloaded" and its subsidiaries.

  • Privacy Policy
  • Indigo's Designs "Reloaded" use of personal information that you may submit to Indigo's Designs "Reloaded" through this Web site is governed by the Indigo's Designs "Reloaded" Privacy Policy.

    • It is Indigo's Designs policy to respect and protect the privacy of our users. All personal information collected on this site is kept strictly confidential and not sold, reused, or disclosed. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. Strict guidelines are adhered to in order to keep your personal information private. In an effort to provide the best service to our clients, shop.indigosdesignsonline.com periodically sends out special offers and discounts via electronic notice (email). At any time you may unsubscribe to our notices by sending an unsubscribe email by choosing the unsubscribe option in the footer of the correspondence. 
    • To ensure your shopping experience is safe and secure, shop.indigosdesignsonline.com is designed to use 256-bit Secure Socket Layer (SSL) encryption. This encryption keeps your personal information, including your credit card, secure from theft. Our site is also actively monitored 24x7 to make sure that we are always open, safe and ready for shopping. 

  • Shipping & Delivery
  • At this time, Indigo's Designs "Reloaded" ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Indigo's Designs "Reloaded" ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    We pride ourselves on keeping our inventory up-to-date but if we are out of stock of any item that you purchased we will adjust your total due, and if and when the item(s) are back in stock we will Email you.

    Please allow up to 48 hours (excluding weekends and holidays) for your order to be fully processed. Once your order has shipped, you will be notified via the email address from which the payment was made.

    We are not responsible for lost, or stolen packages. We ship using UPS, FedEx, USPS and follow their tracking information to determine status of your shipment. We suggest that once your order is shipped you check the tracking information for a estimated date of delivery and make sure to be on the lookout for your item around those days. If you do not see your order and have checked the tracking information and it says it was delivered please contact your local Delivery Service with your tracking number to find any information as to the whereabouts of the package. If all else fails contact us and we will see what we can do for you. 

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Indigo's Designs "Reloaded" is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Sales Tax
  • Indigo's Designs "Reloaded" charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Indigo's Designs "Reloaded" reserves the right to change its payment procedures at any time without prior notice to you.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Indigo's Designs "Reloaded" makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Indigo's Designs "Reloaded" SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Indigo's Designs "Reloaded" BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Indigo's Designs "Reloaded".

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Indigo's Designs "Reloaded" is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Indigo's Designs "Reloaded".

    The inclusion of material on this server does not imply any endorsement by Indigo's Designs "Reloaded", which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Indigo's Designs "Reloaded" tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • At this time all sales are Final on Jewelry, No returns Accepted.

    • We inspect all merchandise before they are shipped out to ensure there are no defects.
    • No items can be returned unless they are manufacture defects (workmanship or material).
    • Note - If there are manufacture defects, merchandise must be returned within 7 days of Delivery in unused and unworn condition with Return Authorization number.
    • Replacements will be processed upon our receipt of damaged piece.
    • Please allow 14 business days for receipt and processing of your returned merchandise


    Please note that your original shipping and handling costs will not be refunded and you will be responsible for the shipping costs both ways for exchanges unless you received a wrong or damaged item. In this case you only pay the return shipping cost, when shipping back to us. A defective item(s) may be replaced or repaired at our discretion.

    • There will be no exchanges or credit on merchandise that is not defective.
    • All sales are final.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Indigo's Designs "Reloaded" and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Indigo's Designs "Reloaded" shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Indigo's Designs "Reloaded" with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Indigo's Designs "Reloaded" with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Indigo's Designs "Reloaded". If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.